As much as Verizon Wireless customer service sucks, that's how wonderful TD Bank customer service is.
(Thanks, mom2boys, for the idea to reject the payment!)
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Moxie's reading
Mat Johnson: Pym: A Novel
So far this book is everything. Like, everything in literature and exploration and culture all taken in and then spit back out like a serrated knife through soft butter.Steven Gary Blank: The Four Steps to the Epiphany: Successful Strategies for Products that Win
Dense, with valuable ideas on every page.
The 10-year-old's reading
Douglas Adams: The Ultimate Hitchhiker's Guide to the Galaxy
Franz Babinger: Mehmed the Conqueror and His Time
Yes, he's reading this huge academic tome. A friend gave it to me, and when I handed it to my son he said, "I've heard a lot about this dude! Cool!" Nerdtastic.
The 7-year-old's reading
Jeff Kinney: Diary of a Wimpy Kid, Book 1
He's ripping through this one.Susan Champlin: Fight for Freedom (Cartoon Chronicles of America)
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- My expertise is in helping people be who they want to be, with a specialty in how being a parent fits into everything else. I like people. I like parents. I think you're doing a fantastic job. The nitty-gritty of what you do with your kids is up to you, although I'm happy to post questions here to get data points of how you could try approaching different stages, because, let's face it, this shit is hard. As for me, I have two kids who sleep through the night and can tie their own shoes. I've been a married SAHM, a married freelance WAHM, a divorcing WOHM, a divorced WOHM, and now a WAHM again. I'm not buying the Mommy Wars and I'll come sit next to you no matter how you're feeding your kid. When in doubt, follow the money trail. And don't believe the hype.
We went to TD bank yesterday (Sunday!) to dump $157 (not a typo) in change into their "penny arcade." Free lollipops, helpful employees, and free pens. And? We're not customers. Although if we ever moved to NJ we might be...
Posted by: Kate | July 13, 2009 at 02:05 PM
One to go. Hang in for the rest!
Posted by: hedra | July 13, 2009 at 02:46 PM
Yes yes... I live in the home of Commerce Bank, which merged with TD and we happy and delighted customers of Commerce bank (which really IS open whenever you can think you might want to go to the bank) were very afraid things would change.
Happy to report so far that except for my bankcard now being a lovely shade of green, things seem much the same as before... Glad TD worked for you moxie!
Posted by: Nutmeg | July 13, 2009 at 02:51 PM
Glad it worked out!
Posted by: mom2boys | July 14, 2009 at 08:27 AM
I've been using TD Bank in canada for quite some time - they are so lovely. My mom (who uses them also) mentioned in passing that she'd been sick, and the branch manager sent her a get well soon card. We were both just blown away.
Posted by: anaximander | July 14, 2009 at 08:50 AM
Commerce, now TD, has my heart forever. They branch manager was kindness personified when I walked in one day, shaking and sobbing, having just left my husband. I was unable to find my box of checks while I was packing my stuff and I was worried about him getting access to my accounts. She immediately put stop payments on all the checks left in that series, got me a new account, transferred everything over, ordered new checks and had them overnighted to my parents' house. All at no cost. And called me on my cellphone two days later to make sure I got the checks and to see how I was doing, told me war stories from her own divorce, and reassured me that in 6 months I would be just fine.
Now, over two years later, she still remembers me. The last time I was in that branch she told me that she was glad I looked so happy.
I'm glad things are working out for you, hopefully Verizon will get their collective heads out of their butts and make things right.
Posted by: Laurie | July 14, 2009 at 10:37 AM
I love to hear great customer service stories like these. Nice to know all the big corporations are immune to treating people nicely.
Posted by: mo | July 14, 2009 at 02:03 PM
Wow, this makes me wish I had a TD bank here, but I do love my local -- Los Alamos National Bank.
As for Verizon, I just opened a broadband wireless account on the 9th, so this is good to have fair warning about getting autopay stopped. (Filing away in my brain for future reference...)
Good luck with the move!
Posted by: Allison | July 21, 2009 at 02:17 PM
I recently came across your blog and have been reading along
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